Memora Health Announces Partnership with UP Medical to Reduce Care Team Burden and Engage Patients Outside Clinic Walls

The clinical intelligence platform partners with one of Southern Californias leader of multi-specialty medical groups to support patients and healthcare teams

SAN FRANCISCO, September 9, 2022 /PRNewswire/ — Memora Health, the leading technology platform for virtual care delivery and complex care management, today announced a partnership with UP Medical, a multi-specialty medical group dedicated to improving standards and experiences of patients with chronic conditions, so they can live their best lives. This partnership will leverage Memora’s clinical intelligence platform to engage UP Medical patients between visits and reduce the burden of repetitive manual communication on UP Medical care teams.

UP Medical care teams will be able to practice at the peak of their license with the support of Memora’s natural language processing and artificial intelligence technology, which triages patient-reported symptoms and concerns while automating tasks repetitive tasks, such as answering frequently asked questions and setting up recurring reminders and checkups. Additionally, UP Medical patients using Memora’s SMS platform will benefit from proactive outreach to ensure adherence to care plans, resulting in earlier interventions, more frequent points of contact with their care and ultimately better health outcomes.

“We are very excited to partner with UP Medical and deploy our platform to multi-specialty medical groups to modernize their care delivery and empower healthcare teams to spend less time on screens and more time being the superhumans. for which they were trained,” said Manav Sevak, co-founder and CEO of Memora Health. “It’s clear how forward-thinking the team at UP Medical is in how they want to empower their care teams and patients. Likewise, at Memora, we’re also committed to empowering clinicians and patients: our technology allows clinicians to practice at the top of their license while supporting patients throughout their care journey.”

Memora’s platform will initially be used by UP Medical Southern Californiamedical groups specializing in behavioral health, substance use disorders, vascular care and podiatry. UP Medical, which is going through a period of significant growth and has increased its staff by more than 50% in the past year, will leverage Memora’s platform to enable increased scalability and ensure a seamless experience for patients as well as their care teams.

“At UP Medical, we are committed to meeting patients where they are and reinventing healthcare as we know it,” said Annie Willett-Thomas, vice president of healthcare strategy and operations at UP Medical. “We are thrilled to partner with Memora to increase patient engagement outside of our clinic walls and enable our care teams across all specialties to prioritize critical patient needs and spend less time on care tasks. routine and time-consuming.”

About Memora Health

Memora Health helps healthcare organizations digitize and automate care pathways, simplifying the delivery of complex care for patients and clinicians. Memora Health ingests existing clinical workflow data, converts it into consistent messaging journeys that guide patients through their care episodes, and automates the execution of simple tracking tasks in the EHR. Memora’s platform reduces care team notifications by nearly 40%, has an average patient NPS greater than 70, and improves engagement and clinical outcomes in diverse populations. Memora Health is headquartered in San Francisco, California, with customers and team members around the world. For more information about Memora Health, visit

About UP Medical

UP Medical is a multi-specialty medical group, dedicated to improving the standards and experience of patients with chronic conditions, so they can live their best lives. We do this by curating and cultivating patient-centric care journeys through a collaborative and technological ecosystem with a holistic, value-based care approach. We recognize the neurological evidence for the mind-body connection and the role it plays in therapeutic intervention. That’s why we go far beyond the medical paradigm and its compartmentalized way of providing specialized care to enter the wellness paradigm. In this holistic paradigm, the goal for our patients is to thrive, not just survive. For more information about UP Medical, visit

Media Contact: Kala Grasslands, [email protected]

SOURCE Memory Health


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