Ergotron Survey Shows Growing Interest in Evidence-Based Design Among Healthcare Executives, Even as Adoption Lags

ST. PAUL, Minnesota—

Results from a new survey of healthcare executives and clinical practitioners reveal that while awareness of the benefits of evidence-based design is high, healthcare organizations are still in the early stages of implementing practice of these principles. The survey, conducted by Healthcare Dive in collaboration with Ergotron, also found that stakeholders said they strongly believe patient and caregiver experiences can be improved by leveraging evidence-based best practices to rethink the built environment.

Especially in light of the current challenges facing the healthcare industry, including rising costs, staffing shortages and regulatory constraints, it is becoming increasingly essential to apply these design principles in real-world settings. .

“When a healthcare organization has been doing things the same way for a long time, it can be difficult to make changes,” said Maya Ram, clinical specialist and healthcare showroom manager at Ergotron. “But clinician well-being and the quality of patient care are interdependent, and it is essential to take action to gain momentum.”

The survey revealed changing stakeholder perceptions, with an increasing number of people realizing that the use of evidence-based design in healthcare facilities has the potential to improve comfort, productivity of the personal, physical and emotional well-being.

Key additional findings:

  • Healthcare sector stakeholders are familiar with the basic principles of evidence-based design and generally agree that its adoption would lead to significant improvements in their institutions. Ninety-five percent of survey participants said they had at least heard of the concept, and more than half (53%) said they were very or extremely familiar with it. Ninety-two percent said they believed the design of the physical environment had a significant effect on patient health, while 96% agreed that making the right design choices could benefit health and to the well-being of employees.
  • Healthcare organizations are just beginning to put evidence-based design principles into practice. A full 89% of respondents said their facilities had yet to fully embrace evidence-based design, although 44% said their organizations were beginning to do so, and a further 21% said planning and discussions were underway to support future adoption. Only 13% of respondents have ever considered evidence-based principles to guide medical equipment purchases or facility redesign planning.
  • There is a pressing need to update healthcare environments to help reduce stress and burnout among caregivers. Ninety-one percent of healthcare professionals said the physical environment of their workplace had at least a moderate effect on their happiness at work, while 84% said it had at least some effect. moderate on their effectiveness. Eighty-three percent said they thought redesigning work environments would have at least a moderate effect on clinician burnout.
  • When it comes to the patient experience, many environmental updates can help reduce stress and promote healing. Far too many hospitals remain noisy, difficult to navigate, or visually unattractive. Forty-one percent of respondents said patients frequently offered negative feedback about environmental noise, while a further 39 percent said patients often reported that beds and other furniture were uncomfortable. Sixty percent of respondents said incorporating ergonomic design principles into beds and furniture could have a major effect on the quality of care in their facilities, and 59% said the same for device design medical.

What’s needed isn’t just a redesign that prioritizes looks over functionality. Rather, principles of evidence-based design balance form and function to meet the physical and emotional needs of patients and healthcare workers.

“From the beginning, Ergotron designed ergonomic solutions for healthcare workers that were designed primarily for function and to help address physical issues like carpal tunnel syndrome or shoulder and back pain,” said said Ram. “Over time, we realized that aesthetics are just as important because they contribute to the psychological and emotional experience of caregivers in the workplace. In evidence-based design, function and appearance matter. »

More detailed results are available in the survey report titled “Adopting Evidence-Based Design in Healthcare: Prioritizing Patient-Centric Care and Improved Caregiver Experiences”.

Survey methodology:

The survey, conducted online, interviewed 158 healthcare executives – 82 with mainly clinical responsibilities and 76 with mainly administrative responsibilities. Conducted in the second quarter of 2022, the survey used an assortment of multiple choice, Likert scale and matrix questions to understand participants’ attitudes towards evidence-based design, as well as progress and priorities of their organizations in its adoption. Most respondents (82%) worked for hospitals and private practices, although employees of outpatient clinics, ambulatory care and sub- or post-acute care facilities were also represented. Most survey participants were department heads, physicians, nurses, or physician assistants in facilities ranging in size from very small to very large. The median establishment had about 500 employees.


Ergotron, Inc., is a world leader in designing ergonomic solutions that connect people and technology to improve human performance, health and happiness. Using Motion Technology™, Ergotron designs products and custom solutions that help people experience a new sense of energy in healthcare, industrial and office settings, at home and on-site.

Throughout its 40-year history, Ergotron has led the industry with innovative, professional-grade products and customer-focused service. The company has been granted more than 200 patents and established a growing portfolio of award-winning brands, including WorkFit® and CareFit™, and patented Constant Force™ and LiFeKinnex™ technologies. Ergotron is headquartered in St. Paul, Minnesota, with presence in North America, EMEA and Asia Pacific.

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