BIRMINGHAM, Alabama–(BUSINESS WIRE)–Regions Bank announced on Wednesday that Dan Massey will join the company as Chief Operating and Technology Officer effective May 9.
Reporting directly to John Turner, President and CEO of Regions Financial Corp., Massey will lead teams that oversee several critical business functions, including corporate operations, application development, IT information, information security, data and analytics, and business computing.
“As customer needs and expectations are rapidly changing, we must stay at the forefront of delivering an engaging and convenient banking experience,” said Turner. “Technology is at the heart of how we serve our customers, and Dan Massey’s leadership and innovative spirit will be a tremendous asset to the regions. His experience, combined with Regions’ commitment to continuous improvement, will help us transform our operations and technology to seamlessly meet customer needs while helping us attract more customers to the Regions brand of superior service.
Massey joins Regions after nearly 30 years with Truist Bank and its predecessors, including SunTrust Bank. He has extensive experience leading teams focused on modernizing banking technology while working closely with business groups to deliver differentiated products and services to clients. At Truist, Massey served as Head of Strategic Enterprise Technology Services and most recently as Head of Digital Banking and Contact Centers.
Turner noted Massey’s depth of experience, as well as its customer-focused approach to leading operations and technology initiatives, as key attributes that will support Regions’ strategic plan. The regions’ operational and technology group teams have played a key role in important recent initiatives, including updating the bank’s order and transaction recording process, providing customers with more information on near real-time accounts, delivering more account alerts, and paving the way for future advancements.
“A forward-thinking mindset, positive customer experience and collaborative work culture are all hallmarks of Regions Bank,” said Massey. “I look forward to working with the Regions teams to combine the power of technology and operations with the experience and knowledge of bankers who are committed to exceeding client expectations. Together, we will write the next chapter of financial services and solutions for current and future clients.
As the company’s chief operations and technology officer, Massey will be a member of the regions executive leadership team. A 1992 graduate of Virginia Commonwealth University, Massey began his financial services career at Crestar Mortgage Corporation, another predecessor of Truist Bank, before joining SunTrust in 2001.
About the Regions Financial Corporation
Regions Financial Corporation (NYSE:RF), with $164 billion in assets, is a member of the S&P 500 Index and is one of the nation’s largest full-service providers of retail and commercial banking, wealth management and mortgage products and services. Regions serves customers in the South, Midwest and Texas and, through its subsidiary, Regions Bank, operates approximately 1,300 banking offices and more than 2,000 ATMs. Regions Bank is a Housing Equality Lender and Member of the FDIC. Additional information about Regions and its full line of products and services is available at www.regions.com.